IT Apprenticeship

Advance Learning Partnership is a growing and collaborative multi-academy trust committed to delivering excellent education and creating opportunities for every child to succeed. At ALP, people are at the heart of everything they do. The Trust supports schools across a range of operational areas, including IT, data, finance, estates, and governance, ensuring staff and pupils have access to the best possible resources and support. This is an exciting opportunity to join a supportive IT team and begin a career in technology through a hands-on apprenticeship programme. As an IT Support Apprentice, you will play a key role in supporting schools across the Trust by providing first-line technical support and helping maintain reliable IT systems for staff and students. You will gain valuable experience working with a range of hardware, software, and networking technologies while developing practical skills in troubleshooting, customer service, and IT infrastructure support. This role is perfect for someone who is passionate about technology, enjoys problem-solving, and wants to build a long-term career within IT. As part of the apprenticeship, the successful candidate will receive structured training delivered by Baltic Apprenticeships, including two-day training blocks every 4–6 weeks, alongside hands-on experience in the workplace. This combination of practical experience and expert training will help develop the technical knowledge and professional skills needed for a successful IT career. In this role, you’ll work towards your Level 3 Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide first-line IT support through the school ticketing system Troubleshoot and resolve technical issues efficiently to minimise downtime Support users with hardware, software, and connectivity issues Work with different networking architectures and IT systems Assist with the setup, maintenance