Sales Advisor Apprenticeship

To assist in meeting objectives, ensuring CRS targets and operating standards are achieved To assist in receiving customers, discuss, identify and progress routine service and repair and parts requirements Assist to promote the sale of service and accessories Assist to ensure that maximum profit is achieved from all service works in accordance with company policy Assist to order and distribute Parts as required Assist Discuss and identify manufacturer’s warranty, routine service and repair requirements with customers Assist Ensure that service / repair jobs are completed satisfactorily and to time specified making sure all warranty items are available for return to manufacturers Assist to ensure that any delay in the completion of work is reported to the customer Assist to Accept payments for work according to Company policy Assist to accurately cost all invoices for payment Assist to ensure price lists and charge out rates are kept up to date at all times Assist to prepare and analyse job cards for work carried out under the terms of warranty Assist to ensure that all Warranty policies and procedures are adhered to