CHESTER SURGERY
Salary
£12,480 a year
Location
215 CHESTER ROAD, SUNDERLAND, SR4 7TU
Deadline
16 October 2026
Type
apprenticeship
Start date
26 October 2026
Duration
1 Year
Positions
1 position available
Working hours
Monday to Friday - times to be confirmed.
Training provider
CITY OF SUNDERLAND COLLEGE
Standard (Level 2)
Customer service practitioner (level 2)
Greet and welcome visitors in a professional manner Answer and direct phone calls Signpost patients to correct service Initiating contact with and responding to requests from patients, team members and external organisations Clinically code data on EMIS web clinical system Scan documentation when required Data entry of new and temporary registrations and relevant patient information as required Input data into patients healthcare records as necessary Manage queries as necessary in an efficient manner Maintain a clean, tidy and effective working area Monitor and maintain reception area Support clinical staff with general tasks as requested
Entry Requirements
Subject-specific qualifications
| Subject | Type | Grade | Status |
|---|---|---|---|
| English | GCSE | 3-9 | Required |
| Maths | GCSE | 3-9 | Required |
Skills Required
What they're looking for
Use these cues to judge how complete and actionable this listing looks.
Use the AI Coach to ask follow-up questions about the employer, selection process, and what to prepare next.
Salary
£12,480 a year
Location
215 CHESTER ROAD, SUNDERLAND, SR4 7TU
Deadline
16 October 2026
Type
apprenticeship
Start date
26 October 2026
Duration
1 Year
Positions
1 position available
Working hours
Monday to Friday - times to be confirmed.
Training provider
CITY OF SUNDERLAND COLLEGE
Standard (Level 2)
Customer service practitioner (level 2)
Greet and welcome visitors in a professional manner Answer and direct phone calls Signpost patients to correct service Initiating contact with and responding to requests from patients, team members and external organisations Clinically code data on EMIS web clinical system Scan documentation when required Data entry of new and temporary registrations and relevant patient information as required Input data into patients healthcare records as necessary Manage queries as necessary in an efficient manner Maintain a clean, tidy and effective working area Monitor and maintain reception area Support clinical staff with general tasks as requested
Entry Requirements
Subject-specific qualifications
| Subject | Type | Grade | Status |
|---|---|---|---|
| English | GCSE | 3-9 | Required |
| Maths | GCSE | 3-9 | Required |
Skills Required
What they're looking for
Use these cues to judge how complete and actionable this listing looks.
Use the AI Coach to ask follow-up questions about the employer, selection process, and what to prepare next.