Business Administration Apprentice

General administration Welcoming visitors and liaising with clients To deal with stationary orders Sending out and responding to emails Update spreadsheets when necessary Data entry tasks Scheduling and setting up meeting rooms Preparing refreshments Ensure office and meeting rooms are kept presentable Complete deliveries and pick ups as directed To receive incoming calls and emails and act promptly, dealing with all enquiries or actions in a professional manner To ensure the accurate and detailed recording of all information by utilising our management systems to provide comprehensive audit trails Monitor personal and general inboxes and action emails within a timely manner Assist with any reporting requested for analysis and management of the department/region/client Ensure accurate processing and deployment / reallocation of claim notifications to repairers via rules driven in house management system within service level agreements To progress customer claims within the company’s management system ensuring they are actioned within internally agreed service level agreements Ensure daily tasks are managed within agreed service level agreements Commitment to providing a first-class service to customers and repairers Any other duties that you may be asked to carry out by the senior management team