Apprentice Business & Wholesale Administrator

Assist with wholesale paperwork, including order spreadsheets, client order history and buyer information Process orders accurately using our wholesale systems (BrandBoom, JOOR, NuORDER), and help resolve order issues so all orders are submitted to brands before the end of the season Support invoicing, payments and order tracking with the Brand Managers Buyer communications and customer service Manage the support inbox as a first point of contact for general enquiries, customer service, stock swaps and reorders Help prepare and send the weekly product bulletin to buyers Represent SOMEWHERE professionally by phone, email and in person, as a brand ambassador Keep the CRM and buyer contact database accurate and up to date, and pull information for Brand Managers and the Director when needed Research new buyer prospects and support basic market analysis Monitor client markdowns and flag them to Brand Managers Produce documents, reports and records to company standards, handling confidential information in line with GDPR Book existing and target buyer appointments and manage the showroom diary Receive, unpack, prepare and price samples at the start of each season Help set up and break down the showroom before and after selling season, keeping it immaculate and organised Assist at appointments and email follow-up information to buyers straight away Help plan and coordinate small projects, such as showroom events or trade shows Take on a workplace improvement project (for example, a better order-tracking or CRM process), which forms part of your End-Point Assessment