Freight forward Account Manager Apprentice

Learn how to coordinate international shipments by air, sea, road and rail, supporting the team with booking freight, tracking shipments and ensuring customers are kept informed Develop an understanding of customs processes, shipping documentation, quotations and freight forwarding systems while working alongside experienced colleagues Build strong relationships with customers, suppliers and overseas agents, providing excellent customer service and helping to deliver smooth, efficient logistics solutions Receive structured on-the-job training and mentoring, developing the knowledge and skills needed to progress into a Multi-Modal Account Manager role Work as part of a supportive operations team, learning company procedures, contributing ideas for improvement and gaining experience across all areas of the freight forwarding process This is an office-based role based in Altrincham, where you'll work closely with our experienced operations team. You'll receive full training, mentoring and support throughout your apprenticeship, with genuine opportunities for career progression on successful completion. The role involves regular use of computers, email and telephone communication, so you'll need to be comfortable working in a fast-paced office environment. International logistics is a dynamic industry, so no two days are the same. You'll need to be organised, adaptable and able to prioritise tasks to meet customer deadlines. As you develop, you may have the opportunity to visit customers, attend industry events and gain exposure to all areas of the freight forwarding business.