Business Admin / Reception Apprentice

Reception is the hub of our busy accountancy practice, and you will play an important role in creating a positive first impression for our clients, visitors and colleagues. You will be responsible for greeting visitors face to face in a warm and professional manner, as well as answering incoming calls to the practice and directing enquiries to the appropriate person or department. Your role will also include preparing refreshments for visitors when required and receiving and handling important and confidential documents. Accuracy and attention to detail are key, as you will be trusted with important information and documents that must be handled carefully and passed to the correct person or department. The successful candidate will be presentable, neat and professional, with a friendly and approachable manner. You will be organised, reliable and able to manage a variety of tasks in a busy working environment. You will also be a strong team player with a natural desire to learn, develop and grow within the role. In return, we offer a supportive and professional working environment with opportunities to develop your skills and become a valued member of the team. Key Responsibilities • Acting as the first point of contact for the practice and ensuring reception remains the professional and welcoming hub of the business • Greeting all clients and visitors face to face in a warm, friendly and professional manner • Answering all incoming telephone calls to the practice and directing calls and enquiries to the appropriate person or department • Taking accurate messages and ensuring important information is passed on promptly • Preparing refreshments for clients and visitors when required • Receiving important and confidential documents from clients and visitors and ensuring they are passed to the correct person or department • Receiving, scanning, recording and distributing incoming post accurately and efficiently • Inputting client and business data accurately onto intern