Business Admin Apprentice (Account Handler)

Making the tea/coffee/general office assistance Stamping/Franking the post/taking the post to the post office Answer incoming calls and emails in a timely and professional manner Understand the types of clients we have and their different insurance requirements Keep accurate and up to date file records of all prospects and clients Converting prospect records to live client records and send documents to clients Understand the rating guides and scheme products with clear knowledge of policy benefits and wordings Attending classic car shows on occasional weekends representing Abbeyfields Insurance Processing renewals, new business and mid term adjustments to motor policies Confidently be able to gather information from clients, assess their insurance needs and risk profile through the use of open and closed questions Be able to recommend different types of products depending on the client’s needs Successfully sell policies to clients, renew and maintain relationships with clients Keep up to date with any mandatory training modules Based at our Halesowen office, you’ll receive full support and training as you learn the ropes of insurance broking, with the potential to grow into a long-term role within the company. We’re committed to your development, and you’ll have the opportunity to work towards recognised industry qualifications such as the CertCII after completing the apprenticeship.