Apprentice Income Recovery Officer at Sandwell Metropolitan Borough Council is listed on Apprentice Wizard from GOV.UK Find an Apprenticeship. It was last seen live on 22 October 2026. The closing date is listed as 2 November 2026. Confirm the closing date and entry requirements on the employer's application page before you apply.
Sandwell Metropolitan Borough Council
Salary
£7.55/hr, National Apprenticeship Minimum Wage
Location
Operations & Development Centre, Direct 2 Industrial Park, Roway Lane, Oldbury, B69 3ES
Deadline
2 November 2026
Type
apprenticeship
Start date
4 January 2027
Duration
1 Year
Positions
1 position available
Working hours
Monday to Friday, between the hours of 8.00am and 6.30pm, with a minimum of 3 working days from an office location.
Training provider
SANDWELL COLLEGE
Standard (Level 2)
Customer service practitioner (level 2)
An exciting opportunity to join the Income Management Team at Sandwell Council, who are responsible for managing, monitoring, & recovering arrears of rent and other housing related charges. So if you have a genuine interest in supporting others and take pride in delivering exceptional customer service, then we want to hear from you.
Entry Requirements
Subject-specific qualifications
| Subject | Type | Grade | Status |
|---|---|---|---|
| English | GCSE | 9-4/A-C | Required |
| Maths | GCSE | 9-4/A-C | Required |
| English | Functional Skills | Level 2 | Required |
| Maths | Functional Skills | Level 2 | Required |
Skills Required
What they're looking for
Use these cues to judge how complete and actionable this listing looks.
Sandwell Metropolitan Borough Council is a public-sector or mission-led employer where service delivery, fairness, evidence, accountability, and public impact are usually important.
Student note
Applications should show motivation for public value, clear written communication, judgement, teamwork, and evidence-based problem-solving.
Application tips
Salary
£7.55/hr, National Apprenticeship Minimum Wage
Location
Operations & Development Centre, Direct 2 Industrial Park, Roway Lane, Oldbury, B69 3ES
Deadline
2 November 2026
Type
apprenticeship
Start date
4 January 2027
Duration
1 Year
Positions
1 position available
Working hours
Monday to Friday, between the hours of 8.00am and 6.30pm, with a minimum of 3 working days from an office location.
Training provider
SANDWELL COLLEGE
Standard (Level 2)
Customer service practitioner (level 2)
An exciting opportunity to join the Income Management Team at Sandwell Council, who are responsible for managing, monitoring, & recovering arrears of rent and other housing related charges. So if you have a genuine interest in supporting others and take pride in delivering exceptional customer service, then we want to hear from you.
Entry Requirements
Subject-specific qualifications
| Subject | Type | Grade | Status |
|---|---|---|---|
| English | GCSE | 9-4/A-C | Required |
| Maths | GCSE | 9-4/A-C | Required |
| English | Functional Skills | Level 2 | Required |
| Maths | Functional Skills | Level 2 | Required |
Skills Required
What they're looking for
Use these cues to judge how complete and actionable this listing looks.
Sandwell Metropolitan Borough Council is a public-sector or mission-led employer where service delivery, fairness, evidence, accountability, and public impact are usually important.
Student note
Applications should show motivation for public value, clear written communication, judgement, teamwork, and evidence-based problem-solving.
Application tips