Payroll & Pensions Assistant Apprentice

Main duties will include: Providing first-line support for payroll and pension enquiries via email, phone and online systems Delivering excellent customer service and responding to queries professionally and confidentially Processing payroll administration, including new starters, leavers and employee changes Assisting with payroll calculations, additional hours claims and pension documentation Preparing reports, correspondence and payroll-related records accurately and on time Supporting monthly payroll activities and payments in line with HMRC requirements Maintaining accurate records and ensuring compliance with data protection and company policies Working closely with the Payroll Manager and wider team to support day-to-day payroll operations Developing knowledge and skills through training and apprenticeship learning