IT Apprenticeship

Cambrian Learning Trust is a family of 18 schools across Oxfordshire, united by our vision to be “A Beacon of Excellence” and our commitment to “Nurturing Growth – Inspiring Minds”. Our schools provide education for children and young people aged 3–18, and we believe in creating an environment where pupils and staff are supported to achieve their very best. We are seeking a motivated, enthusiastic and aspiring IT Support Apprentice to join our team and develop their technical skills within a supportive and collaborative educational environment. This is an exciting opportunity for someone with a passion for technology, a willingness to learn and a desire to make a positive difference to the day-to-day experiences of pupils and staff across our Trust. Working alongside experienced IT professionals, the successful candidate will gain hands-on experience in providing technical support, maintaining IT equipment and helping ensure that our digital systems enable effective teaching, learning and administration across our schools. In line with our values of Integrity, Kindness, Ambition and Unity, we are looking for someone who is eager to learn, enjoys solving problems and takes pride in delivering a friendly, reliable and professional service. This apprenticeship offers an excellent opportunity to build a strong foundation for a future career in IT, while contributing to the important work of our schools and the wider Trust. A Typical Day in the Job: Provide friendly, professional first-line IT support to staff and users across the Trust. Log, update and progress IT incidents and service requests, maintaining accurate records. Troubleshoot basic hardware, software, connectivity and classroom technology issues. Resolve routine issues within training and permissions, escalating more complex problems appropriately. Maintain IT asset records, including device allocation, location and status. Assist with stock checks, equipment audits and IT storage organisation. Document trou