Ref: AA01 Business Administration Apprentice at Equitas Solicitors

Acting as the first point of contact for clients, visitors and other professionals attending the office. Welcoming clients and visitors in a professional and courteous manner. Answering incoming telephone calls and directing calls to the appropriate member of staff. Taking accurate messages and passing them to the relevant person promptly. Providing general administrative support to solicitors, fee earners and support staff. Opening and closing files in accordance with the firm's procedures. Assisting with the preparation, scanning, printing and filing of documents. Maintaining accurate electronic and paper records. Preparing documents and correspondence using templates. Assisting with the organisation of client files. Requesting and organising documents and information from clients and third parties. Updating case management systems.