IT Support Apprentice at Spark EPoS is listed on Apprentice Wizard from UCAS Career Finder. It was last seen live on 25 October 2026. The closing date is listed as 20 November 2026. Confirm the closing date and entry requirements on the employer's application page before you apply.
Spark EPoS
Location
North East, NE1 4XF
Deadline
20 November 2026
Type
apprenticeship
Spark Epos provide electronic point of sale, robotics and AI-enabled solutions for hospitality and service-sector customers. Their robotics team deploys and supports cleaning and service robots, helping businesses use automation in their daily operations. About the role: Join the robotics support team and learn to install, configure, maintain and troubleshoot service and cleaning robots. With experienced colleagues, develop practical IT, networking and customer-support skills through workshop activity, structured training and supervised customer-site visits. Responsibilities: Learn robot mapping, navigation setup, route testing and environment calibration; use technical specifications and approved procedures Assist with site surveys to understand customer environments, workflows and installation requirements Prepare equipment for installations and help maintain stock records for robotic parts, consumables and replacement components Travel with the team to support installation, configuration and commissioning of cleaning and service robots Help configure charging stations, workstations, Android devices, relevant software and Wi-Fi connectivity Help investigate hardware, software and connectivity faults using structured diagnostics and testing; escalate issues outside your competence Support enquiries in person, by phone and through digital channels; record, prioritise and track issues against agreed service requirements Support customer onboarding, user training and go-live activity, explaining routine operation clearly and keeping customers updated Assist with planned maintenance, inspections, cleaning, firmware updates and basic component replacement after appropriate training Follow security and data-handling procedures, support authorised access changes, and document installations, service work, tests and incidents Desirable skills: A practical interest in robotics, automation, electronics or IT, and a methodical approach to problem-solving Basic digital skills a
Entry Requirements
Not published for this listing
The employer hasn't published structured entry requirements through this listing. Check their application page for GCSEs, A-Levels, or any other entry criteria.
Use these cues to judge how complete and actionable this listing looks.
Use the AI Coach to ask follow-up questions about the employer, selection process, and what to prepare next.
Location
North East, NE1 4XF
Deadline
20 November 2026
Type
apprenticeship
Spark Epos provide electronic point of sale, robotics and AI-enabled solutions for hospitality and service-sector customers. Their robotics team deploys and supports cleaning and service robots, helping businesses use automation in their daily operations. About the role: Join the robotics support team and learn to install, configure, maintain and troubleshoot service and cleaning robots. With experienced colleagues, develop practical IT, networking and customer-support skills through workshop activity, structured training and supervised customer-site visits. Responsibilities: Learn robot mapping, navigation setup, route testing and environment calibration; use technical specifications and approved procedures Assist with site surveys to understand customer environments, workflows and installation requirements Prepare equipment for installations and help maintain stock records for robotic parts, consumables and replacement components Travel with the team to support installation, configuration and commissioning of cleaning and service robots Help configure charging stations, workstations, Android devices, relevant software and Wi-Fi connectivity Help investigate hardware, software and connectivity faults using structured diagnostics and testing; escalate issues outside your competence Support enquiries in person, by phone and through digital channels; record, prioritise and track issues against agreed service requirements Support customer onboarding, user training and go-live activity, explaining routine operation clearly and keeping customers updated Assist with planned maintenance, inspections, cleaning, firmware updates and basic component replacement after appropriate training Follow security and data-handling procedures, support authorised access changes, and document installations, service work, tests and incidents Desirable skills: A practical interest in robotics, automation, electronics or IT, and a methodical approach to problem-solving Basic digital skills a
Entry Requirements
Not published for this listing
The employer hasn't published structured entry requirements through this listing. Check their application page for GCSEs, A-Levels, or any other entry criteria.
Use these cues to judge how complete and actionable this listing looks.
Use the AI Coach to ask follow-up questions about the employer, selection process, and what to prepare next.