Customer Service Apprentice at RAIL FUTURES NETWORK LTD is listed on Apprentice Wizard from GOV.UK Find an Apprenticeship. It was last seen live on 25 October 2026. The closing date is listed as 20 November 2026. Confirm the closing date and entry requirements on the employer's application page before you apply.
RAIL FUTURES NETWORK LTD
Salary
National Minimum Wage
Location
SUITE 123, MISTRAL HOUSE, KINGFISHER WAY SILVERLINK BU, WALLSEND, NE28 9NX
Deadline
20 November 2026
Type
apprenticeship
Start date
4 January 2027
Duration
1 Year 3 Months
Positions
2 positions available
Working hours
Monday – Friday 8am – 4pm 30 minutes lunch break 37.5 hours per week.
Training provider
CITY OF SUNDERLAND COLLEGE
Standard (Level 2)
Customer service practitioner (level 2)
Start your customer service career with Rail Futures. Supporting learners, colleges, employers and industry partners by answering enquiries, keeping records accurate and coordinating appointments, you'll develop practical skills in phone, email and digital channels while working towards the L2 Customer Service apprenticeship standard.
Entry Requirements
Subject-specific requirements
Entry Requirements
Subject-specific qualifications
| Subject | Type | Grade | Status |
|---|---|---|---|
| English | GCSE | 1-9 | Required |
| Maths | GCSE | 1-9 | Required |
Skills Required
What they're looking for
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Salary
National Minimum Wage
Location
SUITE 123, MISTRAL HOUSE, KINGFISHER WAY SILVERLINK BU, WALLSEND, NE28 9NX
Deadline
20 November 2026
Type
apprenticeship
Start date
4 January 2027
Duration
1 Year 3 Months
Positions
2 positions available
Working hours
Monday – Friday 8am – 4pm 30 minutes lunch break 37.5 hours per week.
Training provider
CITY OF SUNDERLAND COLLEGE
Standard (Level 2)
Customer service practitioner (level 2)
Start your customer service career with Rail Futures. Supporting learners, colleges, employers and industry partners by answering enquiries, keeping records accurate and coordinating appointments, you'll develop practical skills in phone, email and digital channels while working towards the L2 Customer Service apprenticeship standard.
Entry Requirements
Subject-specific requirements
Entry Requirements
Subject-specific qualifications
| Subject | Type | Grade | Status |
|---|---|---|---|
| English | GCSE | 1-9 | Required |
| Maths | GCSE | 1-9 | Required |
Skills Required
What they're looking for
Use these cues to judge how complete and actionable this listing looks.
Use the AI Coach to ask follow-up questions about the employer, selection process, and what to prepare next.