IT Service Desk Engineer Apprentice
ROUNDWORKS IT
Role overview
About this role
You’ll be the first point of contact for IT support, helping to resolve issues and ensure smooth day-to-day operations for customers. Working in a fast-paced environment, you’ll provide support over the phone, via a ticketing system, and occasionally on-site.
Job details
Compensation
Paid opportunity
Closing date
16 June 2026
Location
Birch House, Ransom Wood Business Park, Southwell Road West, Rainworth, Mansfield, NG21 0HJ
Posted
3 June 2026
Company
ROUNDWORKS IT
ROUNDWORKS IT hires students into technology-focused teams where software, data, infrastructure, product thinking, reliability, and user impact often matter.
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Role insight
Preparing for ROUNDWORKS IT
Good preparation includes project evidence, curiosity, debugging examples, teamwork, and being able to explain technical choices clearly.
- Talk through one project in terms of problem, trade-offs, result, and what you would improve.
- Be ready to explain code or data decisions without jargon.
- Connect technical work to users, reliability, security, or business value.
Role overview
About this role
You’ll be the first point of contact for IT support, helping to resolve issues and ensure smooth day-to-day operations for customers. Working in a fast-paced environment, you’ll provide support over the phone, via a ticketing system, and occasionally on-site.
