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Live rolePosted 8 June 2026Find an Apprenticeship

Jericho (The ReUsers/ WoodShack) Customer Service apprenticeship

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THE JERICHO FOUNDATION

The ReUsers, Norris Way, Riland Industrial Estate, B75 7BBApprenticeship

Role overview

About this role

We are looking for apprentices to join our social enterprises (The ReUsers and WoodShack) in Sutton Coldfield. You will work with our friendly team for 12-15 months and be supported to achieve a level 2 Customer Service qualification. We offer start dates throughout the year and can usually offer starts within a few weeks of application.

Job details

Compensation

Paid opportunity

Closing date

15 June 2026

Working hours

Weekly rota is in place across 7 days working 4 days, including two full weekends every 4 weeks. Shifts are 8am to 4pm, Monday to Friday, Saturdays 8am to 4.30pm and 10am to 4.30pm, on Sundays.

Standard

Customer service practitioner (level 2)

Level 2

Location

The ReUsers, Norris Way, Riland Industrial Estate, B75 7BB

Posted

8 June 2026

Entry requirements

Qualifications

SubjectTypeGradeStatus
EnglishGCSEGrade 1-3 or equivalent FSPreferred
MathsGCSE1-3 or equivalent FSPreferred

Skills required

What they're looking for

You will build work skills

The ReUsers

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Company

THE JERICHO FOUNDATION

THE JERICHO FOUNDATION is a public-sector or mission-led employer where service delivery, fairness, evidence, accountability, and public impact are usually important.

Public sectorPolicyOperationsDigital

Quick actions

Role insight

Preparing for THE JERICHO FOUNDATION

Applications should show motivation for public value, clear written communication, judgement, teamwork, and evidence-based problem-solving.

  • Use examples that show integrity, inclusion, and thoughtful judgement.
  • Explain the impact of your work on people, services, or communities.
  • Keep answers clear and evidence-led rather than overly corporate.