IT Helpdesk Apprentice
Shrewsbury Colleges Group#
Role overview
About this role
Provide administrative assistance to the Technical Services Team and first-line technical support to users, assisting with all aspects of corporate IT operations, including routine maintenance, hardware and software installation.
Job details
Compensation
Paid opportunity
Closing date
22 June 2026
Working hours
Monday - Friday, Shifts to be confirmed.
Standard
IT solutions technician (level 3)
Level 3Location
London Road, Shrewsbury, SY2 6PR
Posted
8 June 2026
Entry requirements
Qualifications
| Subject | Type | Grade | Status |
|---|---|---|---|
| English and Maths | GCSE | 4 (C) or above | Required |
| IT or Computing | Other | pass | Required |
Skills required
What they're looking for
Company
Shrewsbury Colleges Group#
Shrewsbury Colleges Group# hires students into technology-focused teams where software, data, infrastructure, product thinking, reliability, and user impact often matter.
Quick actions
Role insight
Preparing for Shrewsbury Colleges Group#
Good preparation includes project evidence, curiosity, debugging examples, teamwork, and being able to explain technical choices clearly.
- Talk through one project in terms of problem, trade-offs, result, and what you would improve.
- Be ready to explain code or data decisions without jargon.
- Connect technical work to users, reliability, security, or business value.
Role overview
About this role
Provide administrative assistance to the Technical Services Team and first-line technical support to users, assisting with all aspects of corporate IT operations, including routine maintenance, hardware and software installation.
