1st Line IT Apprentice
I.T. PROFESSIONAL SERVICES LIMITED
Role overview
About this role
This role is ideal for someone starting their career in IT who has a genuine interest in technology, problem-solving, and helping people. The apprentice role will provide first-line support to users by answering calls, logging incidents and service requests, troubleshooting common issues, and escalating where required.
Job details
Compensation
Paid opportunity
Closing date
26 June 2026
Location
Angel House Unit 5, Drum Industrial Estate, Chester Le Street, DH2 1AQ
Posted
12 June 2026
Company
I.T. PROFESSIONAL SERVICES LIMITED
I.T. PROFESSIONAL SERVICES LIMITED hires students into technology-focused teams where software, data, infrastructure, product thinking, reliability, and user impact often matter.
Quick actions
Role insight
Preparing for I.T. PROFESSIONAL SERVICES LIMITED
Good preparation includes project evidence, curiosity, debugging examples, teamwork, and being able to explain technical choices clearly.
- Talk through one project in terms of problem, trade-offs, result, and what you would improve.
- Be ready to explain code or data decisions without jargon.
- Connect technical work to users, reliability, security, or business value.
Role overview
About this role
This role is ideal for someone starting their career in IT who has a genuine interest in technology, problem-solving, and helping people. The apprentice role will provide first-line support to users by answering calls, logging incidents and service requests, troubleshooting common issues, and escalating where required.
