PHS HOME SOLUTIONS LIMITED
Salary
£16,224 a year
Location
Venter Building, Mandarin Road, Houghton Le Spring, DH4 5RA
Deadline
14 August 2026
Type
apprenticeship
Start date
17 August 2026
Duration
1 Year
Positions
1 position available
Working hours
8.00am - 4.30pm with 30 minutes for lunch Friday hours slightly earlier finish 8.00am - 3.30pm. (no weekend working) Days to be confirmed.
Training provider
CITY OF SUNDERLAND COLLEGE
Standard (Level 2)
Customer service practitioner (level 2)
Entry Requirements
Subject-specific qualifications
| Subject | Type | Grade | Status |
|---|---|---|---|
| English | GCSE | 4-9 | Required |
| Maths | GCSE | 4-9 | Required |
Skills Required
What they're looking for
As an Apprentice Customer Experience Advisor, you will assist the Customer Experience Team in maintaining effective communication between customers and the site team to help deliver a smooth customer journey from project start to completion.
Trust Signals
Use these cues to judge how complete and actionable this listing looks.
Use the AI Coach to ask follow-up questions about the employer, selection process, and what to prepare next.
Salary
£16,224 a year
Location
Venter Building, Mandarin Road, Houghton Le Spring, DH4 5RA
Deadline
14 August 2026
Type
apprenticeship
Start date
17 August 2026
Duration
1 Year
Positions
1 position available
Working hours
8.00am - 4.30pm with 30 minutes for lunch Friday hours slightly earlier finish 8.00am - 3.30pm. (no weekend working) Days to be confirmed.
Training provider
CITY OF SUNDERLAND COLLEGE
Standard (Level 2)
Customer service practitioner (level 2)
Entry Requirements
Subject-specific qualifications
| Subject | Type | Grade | Status |
|---|---|---|---|
| English | GCSE | 4-9 | Required |
| Maths | GCSE | 4-9 | Required |
Skills Required
What they're looking for
As an Apprentice Customer Experience Advisor, you will assist the Customer Experience Team in maintaining effective communication between customers and the site team to help deliver a smooth customer journey from project start to completion.
Trust Signals
Use these cues to judge how complete and actionable this listing looks.
Use the AI Coach to ask follow-up questions about the employer, selection process, and what to prepare next.
