DS Business Solutions
Location
Scotland, G74 5LW
Deadline
18 September 2026
Type
apprenticeship
DS Business Solutions is a leading provider of managed print services, document solutions, and IT support services. We work with organisations across a range of sectors, helping them improve productivity through innovative technology solutions, expert support, and outstanding customer service. Our team supports customers with multifunctional devices (MFDs), business software, digital systems, and technical services. We pride ourselves on building long-term relationships with our customers, providing reliable support and tailored solutions to meet their needs. As part of our continued growth, we are looking for an enthusiastic and motivated apprentice to join our team. This is an exciting opportunity to develop a career in IT and customer support while working towards a nationally recognised Digital Applications Support qualification. About the role: You will act as the first point of contact for customers requiring technical assistance and support. You will help users resolve a variety of digital and technology-related issues whilst developing valuable skills in troubleshooting, customer service, digital systems, and IT support. Working alongside experienced colleagues, you will gain hands-on experience supporting customers both remotely and on-site, building technical knowledge across a range of systems, software applications, and business technologies. Responsibilities: Act as the first point of contact for customer technical support enquiries via telephone, email, and digital support systems Log, monitor, update, and manage support tickets using the company's service management platform Develop expertise in DS Business Solutions' key business systems, including MPS Estate Management System, IT Database, Select Billing System, Service Logging System, Konica Minolta software applications and customer support tools Support customers with printing, scanning, networking, software, and connectivity issues Diagnose and troubleshoot technical issues, resolving first-line
Entry Requirements
Not published for this listing
The employer hasn't published structured entry requirements through this listing. Check their application page for GCSEs, A-Levels, or any other entry criteria.
See entry requirements on employer listingUse these cues to judge how complete and actionable this listing looks.
DS Business Solutions appears to be hiring for business or operations work where organisation, communication, analysis, and delivery are likely to matter.
Student note
Useful evidence includes coordinating tasks, solving practical problems, working with data, supporting customers, or improving a process.
Application tips
Location
Scotland, G74 5LW
Deadline
18 September 2026
Type
apprenticeship
DS Business Solutions is a leading provider of managed print services, document solutions, and IT support services. We work with organisations across a range of sectors, helping them improve productivity through innovative technology solutions, expert support, and outstanding customer service. Our team supports customers with multifunctional devices (MFDs), business software, digital systems, and technical services. We pride ourselves on building long-term relationships with our customers, providing reliable support and tailored solutions to meet their needs. As part of our continued growth, we are looking for an enthusiastic and motivated apprentice to join our team. This is an exciting opportunity to develop a career in IT and customer support while working towards a nationally recognised Digital Applications Support qualification. About the role: You will act as the first point of contact for customers requiring technical assistance and support. You will help users resolve a variety of digital and technology-related issues whilst developing valuable skills in troubleshooting, customer service, digital systems, and IT support. Working alongside experienced colleagues, you will gain hands-on experience supporting customers both remotely and on-site, building technical knowledge across a range of systems, software applications, and business technologies. Responsibilities: Act as the first point of contact for customer technical support enquiries via telephone, email, and digital support systems Log, monitor, update, and manage support tickets using the company's service management platform Develop expertise in DS Business Solutions' key business systems, including MPS Estate Management System, IT Database, Select Billing System, Service Logging System, Konica Minolta software applications and customer support tools Support customers with printing, scanning, networking, software, and connectivity issues Diagnose and troubleshoot technical issues, resolving first-line
Entry Requirements
Not published for this listing
The employer hasn't published structured entry requirements through this listing. Check their application page for GCSEs, A-Levels, or any other entry criteria.
See entry requirements on employer listingUse these cues to judge how complete and actionable this listing looks.
DS Business Solutions appears to be hiring for business or operations work where organisation, communication, analysis, and delivery are likely to matter.
Student note
Useful evidence includes coordinating tasks, solving practical problems, working with data, supporting customers, or improving a process.
Application tips