Digital Support Apprentice

Would you like to work for one of Scotland's leading law firms? Harper Macleod are an award winning legal firm who are also well renowned for our work with apprentices. We've won Apprenticeship Employer of the Year at the annual QA Apprenticeship Awards 3 years in a row. We are looking for a Digital Support Apprentice to join our Private Client – Asset Protection & Tax department. What will you be doing? Provide first line support by using Microsoft 365, 3E, and Worksite to process client records, manage matter openings, maintain documentation, and support day-to-day business operations. Become a superuser of 3E throughout your apprenticeship. Support data management and system accuracy by creating new client and matter records, conducting compliance checks, and maintaining information in line with organisational procedures. Assist with finance-related processes by processing incoming cheques, settling auditor fees, raising bills, and liaising with finance teams to ensure accurate and timely transaction handling. Collaborate with internal stakeholders, including File Management, Finance, and wider business support teams, using digital communication tools to resolve queries and support service delivery. Produce and distribute management information and performance reports, analysing client, matter, and business source data to support decision-making and continuous improvement across the team. Manage electronic and physical information workflows. Skills, knowledge and experience required: Administration experience Attention to detail and accuracy when working with data Excellent organisational skills Excellent IT skills Excellent communication skills, verbal and in writing Ability to prioritise and work to deadlines under pressure Ability to use initiative and to work both independently and as part of a team Working week: 35 hours per week, Monday to Friday, 9am - 5pm. Benefits: 4pm birthday finish. Extra holidays at Christmas. Additional discounts. Funding for extern