Positive Solutions Ltd
Location
Lancashire, PR7 4EX
Deadline
Not published — check employer's page
Type
apprenticeship
The Service Desk Analyst Apprentice will support the IT team in providing first line IT support and excellent customer service to staff across the organisation. This is a learning role designed to develop technical knowledge, problem-solving skills, and an understanding of professional service delivery standards. Under supervision, the apprentice will help resolve incidents, assist with service requests, and escalate issues when required, while gaining experience in IT service management, information security (ISO 27001), and quality management (ISO 9001).
Entry Requirements
Not published for this listing
The employer hasn't published structured entry requirements through this listing. Check their application page for GCSEs, A-Levels, or any other entry criteria.
See entry requirements on employer listingUse these cues to judge how complete and actionable this listing looks.
Use the AI Coach to ask follow-up questions about the employer, selection process, and what to prepare next.
Location
Lancashire, PR7 4EX
Deadline
Not published — check employer's page
Type
apprenticeship
The Service Desk Analyst Apprentice will support the IT team in providing first line IT support and excellent customer service to staff across the organisation. This is a learning role designed to develop technical knowledge, problem-solving skills, and an understanding of professional service delivery standards. Under supervision, the apprentice will help resolve incidents, assist with service requests, and escalate issues when required, while gaining experience in IT service management, information security (ISO 27001), and quality management (ISO 9001).
Entry Requirements
Not published for this listing
The employer hasn't published structured entry requirements through this listing. Check their application page for GCSEs, A-Levels, or any other entry criteria.
See entry requirements on employer listingUse these cues to judge how complete and actionable this listing looks.
Use the AI Coach to ask follow-up questions about the employer, selection process, and what to prepare next.