Data Administration Apprentice

HardSoft Ltd is a family-owned business with over 30 years of experience and a unique niche in IT leasing. As partners and resellers for leading technology brands including Apple, Microsoft, and Dell, we support over 5,000 customers across the UK and continue to grow year after year. We are looking for an enthusiastic and motivated apprentice to join our busy Operations team. This is an excellent opportunity for someone looking to start their career in administration and business operations while gaining valuable workplace experience and industry knowledge. About the role: You will support the day-to-day activities of our Operations team, learning key business processes including order processing, customer communication, lease administration and general office duties. Full training will be provided. You will work closely with colleagues across Sales, Operations and Finance to ensure customers receive excellent service and orders are processed efficiently and accurately. If you're organised, eager to learn and looking to build a career in operations, we'd love to hear from you. What you'll gain: Valuable hands-on experience in business operations and administration Structured training and ongoing support Exposure to the IT leasing industry Opportunities for career development and progression within the business Experience working with leading technology brands and suppliers Responsibilities: Processing customer orders and ensuring information is accurate and complete Monitoring orders through to completion and updating internal systems Handling customer and supplier correspondence via email and telephone Assisting with Excel spreadsheets and administrative records Supporting lease administration activities, including new agreements and lease renewals Maintaining accurate customer and order records Assisting with general office administration tasks Providing administrative support to the wider Operations team Learning and following company procedures and compliance re