Sandwell Metropolitan Borough Council
Salary
£7.55/hr, National Apprenticeship Minimum Wage
Location
Unit 27, Trading Estate, Kelvin Way, West Bromwich, B70 7TW
Deadline
23 September 2026
Type
apprenticeship
Start date
28 September 2026
Duration
1 Year 3 Months
Positions
1 position available
Working hours
Monday - Friday, 8.00am - 5.00pm.
Training provider
SANDWELL COLLEGE
Standard (Level 2)
Customer service practitioner (level 2)
We are seeking a motivated and enthusiastic Customer Service Apprentice to join our team. This is an excellent opportunity for someone looking to start a career in customer service while gaining a recognised Level 2 Customer Service Practitioner qualification.
Entry Requirements
Subject-specific qualifications
| Subject | Type | Grade | Status |
|---|---|---|---|
| English | GCSE | 4 | Required |
| Maths | GCSE | 4 | Required |
Skills Required
What they're looking for
Use these cues to judge how complete and actionable this listing looks.
Sandwell Metropolitan Borough Council is a public-sector or mission-led employer where service delivery, fairness, evidence, accountability, and public impact are usually important.
Student note
Applications should show motivation for public value, clear written communication, judgement, teamwork, and evidence-based problem-solving.
Application tips
Salary
£7.55/hr, National Apprenticeship Minimum Wage
Location
Unit 27, Trading Estate, Kelvin Way, West Bromwich, B70 7TW
Deadline
23 September 2026
Type
apprenticeship
Start date
28 September 2026
Duration
1 Year 3 Months
Positions
1 position available
Working hours
Monday - Friday, 8.00am - 5.00pm.
Training provider
SANDWELL COLLEGE
Standard (Level 2)
Customer service practitioner (level 2)
We are seeking a motivated and enthusiastic Customer Service Apprentice to join our team. This is an excellent opportunity for someone looking to start a career in customer service while gaining a recognised Level 2 Customer Service Practitioner qualification.
Entry Requirements
Subject-specific qualifications
| Subject | Type | Grade | Status |
|---|---|---|---|
| English | GCSE | 4 | Required |
| Maths | GCSE | 4 | Required |
Skills Required
What they're looking for
Use these cues to judge how complete and actionable this listing looks.
Sandwell Metropolitan Borough Council is a public-sector or mission-led employer where service delivery, fairness, evidence, accountability, and public impact are usually important.
Student note
Applications should show motivation for public value, clear written communication, judgement, teamwork, and evidence-based problem-solving.
Application tips