Digital Support Apprentice

Why ANTA? At ANTA, creativity and craftsmanship are at the heart of everything they do. As a Scottish design brand, they produce handmade textiles, stoneware, and furniture, with manufacturing based in Fearn, Highland, and a showroom on Victoria Street, Edinburgh. The team thrives on quality and attention to detail, welcoming new ideas and adapting quickly to change. They believe in celebrating the unique strengths each person brings, and set high standards for both their products and their people. If you’re looking for a place where your contribution matters and your growth is supported, you’ll feel right at home at ANTA. They are looking to expand their Digital Team by recruiting a Digital Applications Support Apprentice! This apprentice will work towards an SCQF Level 6 Qualification based in their Fearn location. Responsibilities: Digital finance and transaction support: Manage day-to-day finance processes using Xero, including digital invoicing, purchase order tracking, and reconciliation, ensuring all records are accurate and up to date. Microsoft Excel can be used for supplementary tracking and reporting Order and stock management: Process customer orders and maintain stock records through Shopify, supporting efficient digital workflows for order fulfillment and inventory control. Microsoft Excel may assist with inventory analysis Digital communication and customer engagement: Use Klaviyo to manage customer communications, send updates, and respond to queries, ensuring all interactions are logged and tracked for quality and consistency. Microsoft Outlook can be used for email and scheduling Data management and digital record keeping: Maintain accurate digital files and records across Xero, Shopify, and Klaviyo, supporting compliance and easy retrieval of information for the wider team. Microsoft Word and Excel can be used for documentation Workflow processing and team support: Action requests and support the team by updating digital systems, collaborating to