Customer Experience Specialist Apprentice
Mertrux Truck & Van (Leicester)
Role overview
About this role
As a Customer Experience Specialist Service Advisor Apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluate customer service levels and implement changes to improve customer journey and using appropriate resources and technology.
Job details
Compensation
Paid opportunity
Closing date
30 August 2026
Location
Knights Road, LE4 1JY
Posted
29 April 2026
Company
Mertrux Truck & Van (Leicester)
Mertrux Truck & Van (Leicester) hires students into technology-focused teams where software, data, infrastructure, product thinking, reliability, and user impact often matter.
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Role insight
Preparing for Mertrux Truck & Van (Leicester)
Good preparation includes project evidence, curiosity, debugging examples, teamwork, and being able to explain technical choices clearly.
- Talk through one project in terms of problem, trade-offs, result, and what you would improve.
- Be ready to explain code or data decisions without jargon.
- Connect technical work to users, reliability, security, or business value.
Role overview
About this role
As a Customer Experience Specialist Service Advisor Apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluate customer service levels and implement changes to improve customer journey and using appropriate resources and technology.
