Apprentice Admin Receptionist and Care Navigator
Teldoc
Role overview
About this role
You will be part of a team based at the Call Centre but may be expected to work across other Teldoc sites. Handling calls from patients, carers, members of the public, healthcare professionals and third parties. Updating the EMIS system, following protocols and procedures to respond to callers’ questions and requests.
Job details
Compensation
Paid opportunity
Start date
10 July 2026
Closing date
1 July 2026
Positions
3 positions available
Working hours
Monday- Friday. Between 8.00am- 6.30pm on rota.
Training provider
TELFORD COLLEGE
Standard
Business administrator (level 3)
Level 3Location
Euston House, Euston Way, Town Centre, TF3 4LY
Posted
12 May 2026
Entry requirements
Requirements not available here
The employer hasn't published structured entry requirements through this listing. Check their application page for GCSEs, A-Levels, or any other entry criteria.
See entry requirements on employer listingCompany
Teldoc
Teldoc works in health, science, or research-led environments where quality, evidence, compliance, teamwork, and patient or customer outcomes can be central.
Quick actions
Role insight
Preparing for Teldoc
Good applications show scientific curiosity, accuracy, care with processes, ethical awareness, and the ability to learn technical material.
- Use examples involving careful analysis, lab work, research, data, or process control.
- Show how you manage detail without losing sight of real-world impact.
- Mention collaboration and communication with non-specialists where possible.
Role overview
About this role
You will be part of a team based at the Call Centre but may be expected to work across other Teldoc sites. Handling calls from patients, carers, members of the public, healthcare professionals and third parties. Updating the EMIS system, following protocols and procedures to respond to callers’ questions and requests.
