Apprentice IT Support Officer
Darlington College
Role overview
About this role
The IT Support Officer Apprentice provides first-line support across the College, assisting in the maintenance and operation of IT systems, infrastructure, and end-user devices, while supporting secure, reliable, high-performing services through installation, configuration, troubleshooting, and ongoing hardware and software maintenance.
Job details
Compensation
Paid opportunity
Closing date
19 July 2026
Location
Central Park, Haughton Road, Darlington, DL1 1DR
Posted
14 May 2026
Company
Darlington College
Darlington College hires students into technology-focused teams where software, data, infrastructure, product thinking, reliability, and user impact often matter.
Quick actions
Role insight
Preparing for Darlington College
Good preparation includes project evidence, curiosity, debugging examples, teamwork, and being able to explain technical choices clearly.
- Talk through one project in terms of problem, trade-offs, result, and what you would improve.
- Be ready to explain code or data decisions without jargon.
- Connect technical work to users, reliability, security, or business value.
Role overview
About this role
The IT Support Officer Apprentice provides first-line support across the College, assisting in the maintenance and operation of IT systems, infrastructure, and end-user devices, while supporting secure, reliable, high-performing services through installation, configuration, troubleshooting, and ongoing hardware and software maintenance.