Customer Service Apprentice
Castle Medical Group
Role overview
About this role
Castle Medical Group is offering a L2 Customer Service Apprenticeship, providing hands-on experience in a healthcare setting. With full training and support, this role offers potential for progression. As part of the CMG family, you'll be the welcoming face of our practice, delivering outstanding customer service to patients and visitors.
Job details
Compensation
Paid opportunity
Closing date
19 June 2026
Working hours
Rotating weekly between AM and PM shifts, aligned with practice operations (morning shift 7.30am - 3.30pm afternoon shifts 10.30am - 6.30pm). Monday - Friday. Breaks: Includes a 30 minute unpaid lunch break and a daily 15 minute paid rest break.
Standard
Customer service practitioner (level 2)
Level 2Location
ASCEBI HOUSE, 118 BURTON ROAD, ASHBY DE LA ZOUCH, LE65 2LP
Posted
28 May 2026
Company
Castle Medical Group
Castle Medical Group works in health, science, or research-led environments where quality, evidence, compliance, teamwork, and patient or customer outcomes can be central.
Quick actions
Role insight
Preparing for Castle Medical Group
Good applications show scientific curiosity, accuracy, care with processes, ethical awareness, and the ability to learn technical material.
- Use examples involving careful analysis, lab work, research, data, or process control.
- Show how you manage detail without losing sight of real-world impact.
- Mention collaboration and communication with non-specialists where possible.
Role overview
About this role
Castle Medical Group is offering a L2 Customer Service Apprenticeship, providing hands-on experience in a healthcare setting. With full training and support, this role offers potential for progression. As part of the CMG family, you'll be the welcoming face of our practice, delivering outstanding customer service to patients and visitors.
