Baltic Apprenticeships
Location
Location Birmingham
Deadline
Not published — check employer's page
Type
apprenticeship
Bean IT is looking for a motivated and enthusiastic IT Apprentice to join our growing team. This is a fantastic opportunity to gain real-world experience while working toward a recognised qualification in IT support and infrastructure. At Bean IT, we believe in nurturing talent from the ground up. As an apprentice, you’ll be working alongside experienced professionals, supporting a variety of clients and systems, and developing the skills needed for a successful career in IT. In this role, you’ll work towards your Level 3 IT Support Apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide technical support to end-users by diagnosing and resolving hardware, software, and network-related issues both remotely and on-site. Troubleshoot system errors and performance issues across desktops, laptops, mobile devices, and networked peripherals. Install, configure, and upgrade software applications and operating systems, ensuring compatibility with existing infrastructure. Interpret and apply technical documentation, manuals, and procedures to support troubleshooting and setup tasks. Manage and support networked devices, including printers, VoIP phones, scanners, and shared storage systems. Monitor and respond to service requests in accordance with defined Service Level Agreements (SLAs), escalating unresolved issues as needed. Maintain accurate records through comprehensive documentation and tracking of incidents, service requests, changes, and solutions. Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits: £16,500 – £18,500 per annum Monday to Friday 9am – 5pm 20 days + bank holidays Access to pension scheme £40 lunch budget Collaborative supportive work environment Desired Qualities, Skills and Knowledge: Grade 4 in Maths and 5 in English is essential for this role Can do attitude. Willingness to learn and use initiative Age 18-20 is desired Genuine
Entry Requirements
Not published for this listing
The employer hasn't published structured entry requirements through this listing. Check their application page for GCSEs, A-Levels, or any other entry criteria.
Use these cues to judge how complete and actionable this listing looks.
Use the AI Coach to ask follow-up questions about the employer, selection process, and what to prepare next.
Location
Location Birmingham
Deadline
Not published — check employer's page
Type
apprenticeship
Bean IT is looking for a motivated and enthusiastic IT Apprentice to join our growing team. This is a fantastic opportunity to gain real-world experience while working toward a recognised qualification in IT support and infrastructure. At Bean IT, we believe in nurturing talent from the ground up. As an apprentice, you’ll be working alongside experienced professionals, supporting a variety of clients and systems, and developing the skills needed for a successful career in IT. In this role, you’ll work towards your Level 3 IT Support Apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide technical support to end-users by diagnosing and resolving hardware, software, and network-related issues both remotely and on-site. Troubleshoot system errors and performance issues across desktops, laptops, mobile devices, and networked peripherals. Install, configure, and upgrade software applications and operating systems, ensuring compatibility with existing infrastructure. Interpret and apply technical documentation, manuals, and procedures to support troubleshooting and setup tasks. Manage and support networked devices, including printers, VoIP phones, scanners, and shared storage systems. Monitor and respond to service requests in accordance with defined Service Level Agreements (SLAs), escalating unresolved issues as needed. Maintain accurate records through comprehensive documentation and tracking of incidents, service requests, changes, and solutions. Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits: £16,500 – £18,500 per annum Monday to Friday 9am – 5pm 20 days + bank holidays Access to pension scheme £40 lunch budget Collaborative supportive work environment Desired Qualities, Skills and Knowledge: Grade 4 in Maths and 5 in English is essential for this role Can do attitude. Willingness to learn and use initiative Age 18-20 is desired Genuine
Entry Requirements
Not published for this listing
The employer hasn't published structured entry requirements through this listing. Check their application page for GCSEs, A-Levels, or any other entry criteria.
Use these cues to judge how complete and actionable this listing looks.
Use the AI Coach to ask follow-up questions about the employer, selection process, and what to prepare next.