IT Cloud Support Apprentice

We have an exciting opportunity with Inspire ATA! They are a flexi-job provider and you will be employed by Inspire ATA and placed with Dereham Neatherd High School for your apprenticeship. We are seeking an enthusiastic and dedicated Cloud Support Specialist Apprentice to join our team at Dereham Neatherd High School, part of the Enrich Learning Trust. This is an excellent opportunity to gain hands-on experience supporting IT systems across an educational environment that values innovation, collaboration, and excellence. Dereham Neatherd High School is a thriving secondary school committed to providing an inspiring learning environment where every student can achieve their potential. The Enrich Learning Trust fosters collaboration across its family of schools to ensure young people become successful learners, confident individuals, and responsible citizens About the role: You will help maintain and support the IT infrastructure across the school and assist with wider support across the Enrich Learning Trust where required. You will ensure consistent access to the school’s network and internet, maintain cybersecurity standards, and support staff and students with IT-related queries. Responsibilities: Provide first-line support for IT issues and service requests via the central helpdesk Install, configure, and maintain hardware, software, and network systems Monitor and maintain network security, ensuring compliance with data protection and GDPR regulations Set up new users, manage accounts, and remove access when staff or students leave Support the maintenance and repair of IT equipment, printers, and classroom devices Assist with routine system backups and ensure network stability across the school Provide technical assistance for audio-visual equipment and school events Contribute to IT projects and upgrades across the Trust Support cybersecurity awareness and promote safe digital practices among staff and students Uphold safeguarding responsibilities and maintain