IT Support Apprentice at Cintra is listed on Apprentice Wizard from UCAS Career Finder. It was last seen live on 29 October 2026. The closing date is listed as 25 November 2026. Confirm the closing date and entry requirements on the employer's application page before you apply.
Cintra
Location
Scotland, G2 6PH
Deadline
25 November 2026
Type
apprenticeship
Why Cintra? At Cintra, they are an award-winning multi-cloud consultancy and managed services provider, helping organisations modernise, migrate, and manage enterprise applications and database workloads across private and public cloud environments. Cintra are looking to expand their Digital Team by recruiting an IT Support Apprentice! This apprentice will work towards an SCQF Level 6 Qualification based in their Glasgow office.
Provide first-line technical support to employees globally. Assist users with hardware, software, and system-related issues Troubleshoot and resolve technical problems where possible.
Escalate more complex issues to senior IT team members when required Communicate with users via Microsoft Teams, email, phone, and ticketing systems Configure and deploy laptops, mobile devices, and peripherals, assisting with application packaging and updates Maintain accurate IT asset records and inventories, create, update, and manage user accounts Assist with user access requests and permissions management and Maintain and update IT support documentation Ensure support tickets and requests are accurately recorded as well as supporting internal IT projects and business initiatives and assist with hardware rollouts and technology upgrades Support equipment logistics and coordination where required Monitor and respond to first-line cyber security incidents and alerts and assist with security compliance tasks, including Cyber Essentials requirements and everyday security hygiene Gain hands-on exposure to compliance frameworks, ISO standards, and SOC audits and assist with evidence gathering, security log maintenance, and audit documentation What do they need from you? Passion and enthusiasm for technology Strong interest in pursuing a career within IT Good communication and customer service skills Logical problem-solving abilities Willingness to learn and develop new technical skills National 5 (or equivalent) in Maths and English Working hour
Entry Requirements
Not published for this listing
The employer hasn't published structured entry requirements through this listing. Check their application page for GCSEs, A-Levels, or any other entry criteria.
Use these cues to judge how complete and actionable this listing looks.
Quality score: 64/100
Use the AI Coach to ask follow-up questions about the employer, selection process, and what to prepare next.
Location
Scotland, G2 6PH
Deadline
25 November 2026
Type
apprenticeship
Why Cintra? At Cintra, they are an award-winning multi-cloud consultancy and managed services provider, helping organisations modernise, migrate, and manage enterprise applications and database workloads across private and public cloud environments. Cintra are looking to expand their Digital Team by recruiting an IT Support Apprentice! This apprentice will work towards an SCQF Level 6 Qualification based in their Glasgow office.
Provide first-line technical support to employees globally. Assist users with hardware, software, and system-related issues Troubleshoot and resolve technical problems where possible.
Escalate more complex issues to senior IT team members when required Communicate with users via Microsoft Teams, email, phone, and ticketing systems Configure and deploy laptops, mobile devices, and peripherals, assisting with application packaging and updates Maintain accurate IT asset records and inventories, create, update, and manage user accounts Assist with user access requests and permissions management and Maintain and update IT support documentation Ensure support tickets and requests are accurately recorded as well as supporting internal IT projects and business initiatives and assist with hardware rollouts and technology upgrades Support equipment logistics and coordination where required Monitor and respond to first-line cyber security incidents and alerts and assist with security compliance tasks, including Cyber Essentials requirements and everyday security hygiene Gain hands-on exposure to compliance frameworks, ISO standards, and SOC audits and assist with evidence gathering, security log maintenance, and audit documentation What do they need from you? Passion and enthusiasm for technology Strong interest in pursuing a career within IT Good communication and customer service skills Logical problem-solving abilities Willingness to learn and develop new technical skills National 5 (or equivalent) in Maths and English Working hour
Entry Requirements
Not published for this listing
The employer hasn't published structured entry requirements through this listing. Check their application page for GCSEs, A-Levels, or any other entry criteria.
Use these cues to judge how complete and actionable this listing looks.
Quality score: 64/100
Use the AI Coach to ask follow-up questions about the employer, selection process, and what to prepare next.