IT Support Apprentice at QA Apprenticeships is listed on Apprentice Wizard from UCAS Career Finder. It was last seen live on 29 October 2026. The closing date is listed as 25 November 2026. Confirm the closing date and entry requirements on the employer's application page before you apply.
QA Apprenticeships
Location
London
Deadline
25 November 2026
Type
apprenticeship
Our client, a real estate investment manager, is recruiting an IT Support Apprentice to join their internal Technology team. The role is based at their London headquarters. The Technology team works with their managed IT service provider to support staff and maintain the technology used across the business.
You will be the first point of contact for IT queries in the office and via the IT mailbox, working closely with onsite engineers and the Head of Technology. This is a hands-on role combining practical work with structured learning. You will train in day-to-day operations, and your responsibilities will grow as your skills develop.
Act as the first point of contact for staff IT requests, resolving issues within your training and access, and escalating where specialist support is needed Troubleshoot Microsoft 365 applications (Word, Excel, PowerPoint, Outlook and Teams), Windows, laptops and peripherals, including basic connectivity and remote access issues Use the service desk to log and track tickets, keep users updated and follow requests through to completion Build, configure and deploy laptops using Windows Autopilot and Intune, making sure devices are enrolled, secure and ready for use Set up and troubleshoot corporate mobile devices through Intune. Retire or wipe a device only after checking ownership and authorisation, and escalate lost or stolen devices straight away Support joiner, mover and leaver processes by preparing and collecting equipment, creating and updating user accounts, and adding or removing Entra group memberships, only once the required approval is in place and recorded Help with password resets and sign-in or multi-factor authentication issues, after verifying the user's identity under the agreed procedure Maintain accurate asset records and coordinate hardware repairs, replacements and warranties with suppliers Support the Head of Technology with internal projects, device rollouts, testing and staff communications, and
Entry Requirements
Not published for this listing
The employer hasn't published structured entry requirements through this listing. Check their application page for GCSEs, A-Levels, or any other entry criteria.
Use these cues to judge how complete and actionable this listing looks.
Quality score: 64/100
Use the AI Coach to ask follow-up questions about the employer, selection process, and what to prepare next.
Location
London
Deadline
25 November 2026
Type
apprenticeship
Our client, a real estate investment manager, is recruiting an IT Support Apprentice to join their internal Technology team. The role is based at their London headquarters. The Technology team works with their managed IT service provider to support staff and maintain the technology used across the business.
You will be the first point of contact for IT queries in the office and via the IT mailbox, working closely with onsite engineers and the Head of Technology. This is a hands-on role combining practical work with structured learning. You will train in day-to-day operations, and your responsibilities will grow as your skills develop.
Act as the first point of contact for staff IT requests, resolving issues within your training and access, and escalating where specialist support is needed Troubleshoot Microsoft 365 applications (Word, Excel, PowerPoint, Outlook and Teams), Windows, laptops and peripherals, including basic connectivity and remote access issues Use the service desk to log and track tickets, keep users updated and follow requests through to completion Build, configure and deploy laptops using Windows Autopilot and Intune, making sure devices are enrolled, secure and ready for use Set up and troubleshoot corporate mobile devices through Intune. Retire or wipe a device only after checking ownership and authorisation, and escalate lost or stolen devices straight away Support joiner, mover and leaver processes by preparing and collecting equipment, creating and updating user accounts, and adding or removing Entra group memberships, only once the required approval is in place and recorded Help with password resets and sign-in or multi-factor authentication issues, after verifying the user's identity under the agreed procedure Maintain accurate asset records and coordinate hardware repairs, replacements and warranties with suppliers Support the Head of Technology with internal projects, device rollouts, testing and staff communications, and
Entry Requirements
Not published for this listing
The employer hasn't published structured entry requirements through this listing. Check their application page for GCSEs, A-Levels, or any other entry criteria.
Use these cues to judge how complete and actionable this listing looks.
Quality score: 64/100
Use the AI Coach to ask follow-up questions about the employer, selection process, and what to prepare next.