Trainee Healthcare Apprentice

You will gain first-hand, on-the-ground patient-facing experience in a real clinical environment, learning from an experienced, consultant-led multidisciplinary team of dermatologists, clinical and non-clinical support professionals to deliver safe, compassionate and efficient patient care

Main Duties & Responsibilities Core Duties, but not limited to:

• Organisation & setting up of clinics
• Liaise with Referral Management Centre to ensure the appointments are correctly scheduled for the clinic
• Ensure the PC/laptop is set up and ready for use
• Manage stock control at each site, ordering and safe storage of clinical supplies at each site
• Ensure all other items such as emergency contact lists, patient survey, pathology forms and any other items are in place and ready for use
• Ensure the room is adequately equipped and working for each consultation prior to the clinic starting
• Ensure equipment is cleaned after use
• Ensure daily checklists are completed
• Make the consultant aware of any problems or possible problems during any clinics
• Will be required to transport certain equipment to and from clinic locations
• Any other duties as the line manager may decide
• To effectively manage own time, workload and resources
• To undertake training as required including mandatory and statutory training, core skills training and ongoing developmental training
• Assisting in clinics
• To assist the consultant during the clinic with any reasonable request
• To meet and greet patients in the waiting area and show them through to the consultation room
• Provide respectful, person-centred support to patients before, during and after appointments, promoting dignity, privacy and independence
• Communicate clearly with patients, carers and colleagues, escalating concerns when needed
• Assist with minor surgical procedures as required
• Undertake delegated routine observations and measurements, such as blood pressure, pulse, temperature, height, weight or other agreed checks, where trained and authorised
• Record observations accurately and report abnormal results, changes in patient comfort, wellbeing or presentation promptly to the appropriate registered professional
• Support service-specific tasks such as sample handling, dressings, skin checks or lesion photography only where trained, competent and authorised
• Ensure all DMC equipment is put away in the correct storage area at the end of each clinic
• Ensure the room is left clean and tidy once the clinic has finished
• Ensure every patient completes the electronic (or paper) patient survey after their appointment before they leave the clinic
• Communicates with other departments
• To act as a chaperone in supporting both patients and clinicians during clinical procedures
• Follow infection prevention and control procedures, including hand hygiene, PPE, equipment cleaning and safe waste disposal
• Maintain clean, safe and well-stocked clinical areas and support the safe storage of clinical supplies
• Adhere to policies and procedures developed for the service, standards and guidance
• Participate in audit where appropriate
• Maintain evidence of competence, mandatory training and role-specific learning, and take part in supervision, appraisal and reflective practice