Senior Healthcare Support Worker Apprentice

As you grow in training and competence, you may take on broader delegated clinical support duties, supporting routine workload, local processes and effective multidisciplinary working - giving you real exposure to how a clinical team operates day to day. As your understanding and confidence develop, you will also be expected to take on leadership responsibilities, and support in mentoring newer colleagues. This role may require you to work across a number of our DMC sites.

Main Duties & Responsibilities Core Duties, but not limited to:

• Organisation & setting up of clinics
• Assisting in clinics
• Assist with minor surgical procedures as required
• Follow infection prevention and control procedures, including hand hygiene, PPE, equipment cleaning and safe waste disposal
• Involvement with local healthcare network visiting GP practices and creating awareness of DMC Healthcare Services with the objective of increasing referrals and improving patient care and experience
• Adhere to policies and procedures developed for the service, standards and guidance
• Participate in audit where appropriate
• Maintain evidence of competence, mandatory training and role-specific learning, and take part in supervision, appraisal and reflective practice
• Provide leadership and act as a positive role model within the scope of the role
• Use own initiative
• Flexible working approach for the needs of the service
• Adhere to department procedures for the use of supplies and equipment in order to promote the effective and efficient use of resources
• Share responsibility for key aspects of housekeeping and stock control demonstrating a good awareness of cost efficiency and safety
• Undertakes routine and regular checks on patient trolleys and bed spaces ensuring all relevant equipment is clean, in good working order and in-tact and reports faults to managers
• Performs checks on gas cylinders, replaces if required and escalates any issues
• Sometimes works without direct supervision using own initiative within the limits of training, assessed competence and delegated scope of practice
• Support mentoring of new apprentices or colleagues in understanding service pro cesses and safe working practices (Level 3 apprenticeship)
• Decide when to refer enquiries from the patient, carers and relatives to the senior management health & safety
• To identify any risks involved in work activities and report them to the Community Services Manager
• To always adhere to all DMC Healthcare policies and procedures
• To ensure Data Protection is adhered to in every clinic setting
• To report any breaches of policies and procedures to the Community Services Manager immediately
• Recognise safeguarding concerns, incidents, hazards or equipment issues and report them promptly through the correct process
• Maintain confidentiality and accurate records in line with data protection requirements
• Communicates with other departments - for example, Estates, Supplies Department
• The post holder is expected to demonstrate and act on the responsibilities placed upon them under the Health and Safety at Work Act 1974, to ensure that the agreed safety procedures are carried out to maintain a safe working environment for patients, visitors and employees
• Preparation of and management of the healthcare environment & equipment used
• The healthcare support worker will use a range of medical equipment and resources in their role