IT Support Apprentice at U-Telecom LTD ( Wayv Talk & Broadband) is listed on Apprentice Wizard from UCAS Career Finder. It was last seen live on 30 October 2026. The closing date is listed as 27 November 2026. Confirm the closing date and entry requirements on the employer's application page before you apply.
U-Telecom LTD ( Wayv Talk & Broadband)
Location
Yorkshire and The Humber, S11 8TF
Deadline
27 November 2026
Type
apprenticeship
Based in our Sheffield office, we are looking for an IT Technical Support Specialist to join our team. This role is integral to providing first-class technical support to our clients, ensuring optimal performance of VoIP and IT services. The ideal candidate will have a strong technical background ideally with some exposure to VoIP systems, coupled with a passion for delivering exceptional customer service.
Provide technical support for telecommunications services, resolving issues promptly and thoroughly Diagnose and troubleshoot technical issues related to network and VoIP systems Monitor and maintain the performance of customers' systems and services Conduct regular system checks and updates to ensure the highest level of service and reliability Collaborate with the technical team to enhance system capabilities and address systemic issues Keep abreast of new technologies and industry best practices to recommend improvements Maintain detailed records of customer interactions, issues, and resolutions using our case system and database Required
Entry Requirements
Not published for this listing
The employer hasn't published structured entry requirements through this listing. Check their application page for GCSEs, A-Levels, or any other entry criteria.
Use these cues to judge how complete and actionable this listing looks.
Quality score: 64/100
Use the AI Coach to ask follow-up questions about the employer, selection process, and what to prepare next.
Location
Yorkshire and The Humber, S11 8TF
Deadline
27 November 2026
Type
apprenticeship
Based in our Sheffield office, we are looking for an IT Technical Support Specialist to join our team. This role is integral to providing first-class technical support to our clients, ensuring optimal performance of VoIP and IT services. The ideal candidate will have a strong technical background ideally with some exposure to VoIP systems, coupled with a passion for delivering exceptional customer service.
Provide technical support for telecommunications services, resolving issues promptly and thoroughly Diagnose and troubleshoot technical issues related to network and VoIP systems Monitor and maintain the performance of customers' systems and services Conduct regular system checks and updates to ensure the highest level of service and reliability Collaborate with the technical team to enhance system capabilities and address systemic issues Keep abreast of new technologies and industry best practices to recommend improvements Maintain detailed records of customer interactions, issues, and resolutions using our case system and database Required
Entry Requirements
Not published for this listing
The employer hasn't published structured entry requirements through this listing. Check their application page for GCSEs, A-Levels, or any other entry criteria.
Use these cues to judge how complete and actionable this listing looks.
Quality score: 64/100
Use the AI Coach to ask follow-up questions about the employer, selection process, and what to prepare next.